We’re excited to share the results of our latest customer feedback survey, and they honestly couldn’t be better.
Each year, we ask our customers for feedback so we can continue to improve the services we provide as a laboratory. Your comments play a big role in helping us grow, improve what we do, and make sure we’re delivering the best possible experience for our customers.
We’re extremely proud to share the following results:
- 100% would recommend our laboratory to their industry colleagues.
- 100% positive feedback on staff attitude.
- 100% positive responses for value for money.
- 100% positive responses for speed and accuracy of reporting results.
These results mean a lot to us. Our team works incredibly hard to deliver a friendly, reliable, and high-quality service, and we want to extend a huge thank-you to them for their dedication. It’s fantastic to see their efforts recognised so clearly in this year’s feedback.
And of course, thank you to everyone who took the time to share their thoughts, your input helps us keep improving year after year.
