Client feedback is at the heart of everything we do at Cheshire Scientific. It tells us what we’re getting right, where we can improve, and  most importantly, that the work we do genuinely matters to the people who rely on us.

Running a UKAS-accredited laboratory is about far more than following procedures and hitting turnaround times. It’s about building relationships with clients who trust us to support their water safety programmes.

That’s why we always welcome feedback, whether it’s a suggestion for improvement or a kind word from a long-standing client. Every response helps us understand the real-world impact of the service we provide, and motivates our team to keep raising the bar.

We were therefore delighted to receive this message from one of our clients in the facilities management sector, who has worked with us for over 25 years:

“Urban Environments has worked with Cheshire Scientific as our preferred supplier for water testing and analysis for 25 years. We need a 24/7 fast and accurate service for clients based right across the country, and they have never let us down. Regardless of the location — whether central London, the south coast or Scotland — they are prompt, professional and a true partner to our fast-growing business.”

— Urban Environments

Reviews like this mean a great deal to everyone at Cheshire Scientific. Our team works hard every day, seven days a week, across a wide range of sectors to deliver the reliable, professional service our clients depend on. Knowing that effort is noticed and appreciated is the best kind of encouragement.